Effective Date: October 16, 2026

1. Introduction

This Privacy Policy explains how TECHNOTHERM HVAC LLC (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website, submit a form, request services, schedule an appointment, or communicate with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with us:

Contact information: Name, phone number, email address, and mailing or service address.

Service information: Details about your service requests, appointments, inquiries, and communications with us.

Messaging preferences: Your SMS consent selections and preferences, including requests to stop receiving messages.

Website information: Technical information associated with website visits, such as browser and device information, where applicable.

Please do not submit personal information that is unnecessary for your service request.

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for information.

Provide and coordinate requested services.

Schedule, confirm, reschedule, and remind customers about appointments.

Send service-related updates and respond to customer questions.

Send marketing messages when the recipient has provided the required marketing consent.

Maintain communication preferences and honor opt-out requests.

Operate, maintain, and improve our website and services.

Protect our business, customers, and systems against fraud, misuse, or security risks.

Comply with applicable legal requirements.

4. SMS Text Messaging and Consent

We may offer separate options for marketing and non-marketing text messages. Each type of messaging requires its own consent.

Marketing Messages

If you separately opt in to marketing SMS, we may send promotional communications, including special offers, discounts, and service updates. Marketing messages are sent only where the required consent has been obtained.

Non-Marketing Messages

If you separately opt in to non-marketing SMS, we may send service-related communications such as appointment reminders, scheduling updates, and service notifications consistent with the consent you provided.

Consent and Message Frequency

Providing a phone number, requesting a service, booking an appointment, or speaking with a voice assistant does not by itself constitute consent to receive SMS messages.

Marketing and non-marketing SMS consent are separate and optional. You may choose either, both, or neither. Your ability to submit a form or request services will not depend on agreeing to receive marketing text messages.

Message frequency may vary. Message and data rates may apply.

Opting Out and Getting Help

You can opt out of SMS messages by replying STOP. For assistance, reply HELP or contact us using the contact information provided below.

We will process messaging preferences and opt-out requests in accordance with applicable requirements.

5. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to provide requested services, operate our business, support communications, maintain our systems, comply with legal obligations, or protect our rights and the rights of others.

Service providers may process information on our behalf to support business operations, such as customer service or communications

delivery. Such access should be limited to the services they provide and handled in accordance with applicable requirements.

Mobile information and SMS consent will not be shared for third-party marketing or promotional purposes.

The following clause is included to address SMS opt-in privacy requirements:

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Text-message originator opt-in data and consent are not shared with third parties.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, or improve the user experience, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security and Retention

We use reasonable measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal obligations.

No method of electronic storage or transmission can be guaranteed to be completely secure.

8. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal obligations and exceptions.

You can manage SMS preferences by using the opt-out instructions in Section 4.

9. Children's Privacy

Our website and services are not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our practices or legal requirements change. Any revised version will be posted on our website with an updated effective date.

11. Contact Information

For privacy questions or requests, contact us using the following details:

Business: TECHNOTHERM HVAC LLC
Address: 7671 Berwyn Loop, Peyton, CO 80831.
Phone: (720) 999-2640
Email: [email protected]